Appointments at The Community Practice

In a genuine emergency you should call 999. Chest pains and or shortness of breath, Stoke constitute an emergency.

Our appointments are through a triage system. We have done it this way prior to the pandemic and we feel it is the best way to get as many patients as possible spoken to the same day. We found it worked well throughout the pandemic too.

You can call to be added to the triage between Monday to Friday from 8.00am for same day telephone consultations. The clinicians have control of their own face-to-face appointments and they will book you if required.

The GP's have asked the care navigators to take some information from you so that we can signpost you to most appropriate clinician or service. 

We do aim to call our patients back the same day but this is not always possible.

The clinicians make 2 attempts to contact a patient if both attempts are unsuccessful then you will need to call back the following day to be re-added to the triage list.


Medical treatment may also be obtained on Saturdays and Sundays which can be booked in advance via The Community Practice or by calling one of the locations below.

PLEASE NOTE - THIS IS NOT A WALK-IN SERVICE - Neither does it take the place of the 111 service.

GPHA clinic, Suite 3, 351 London Road, Hadleigh, SS7 2BT. Tel: 01268 206408

This does not take the place of the 111 service.

Did not attend

It is very important to cancel if you can not attend so we can the much needed appointment to another patient.


By phone - please contact as soon as possible in order for us to give the slot to someone else

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website