NHS App Support for Viewing Test Results
If you are unable to view your test results in the NHS App, please contact the NHS App Support Team directly.
The NHS App has a formal support process for users experiencing technical difficulties or account issues. To report a problem:
- Visit the NHS App Support page: www.nhs.uk/contact-us/nhs-app-contact-us
- Select"I need help with something else".
- Complete the online form with details of the issue you are experiencing.
Submitting your query through this route allows the NHS App Service Desk to gather the information needed to investigate the problem and contact you directly if further details are required.
Please note that although we can ensure your records are available from the practice side, issues relating to the NHS App itself must be investigated by the NHS App Support Team.
NHS App Service problem
If you are having problems on the NHS APP with one of the following the use the link below.
www.nhs.uk/contact-us/nhs-app-contact-us/tell-us-what-you-need-help-with
The Community Practice cannot access NHS App accounts or resolve technical issues within the NHS App platform