Prescriptions

🌱 Moving to Online Prescriptions – Our Green GP Initiative

As of 13th November 2025, we are transitioning to online prescriptions as part of our commitment to a greener, more efficient service.

All patients are now encouraged to order their repeat prescriptions online via our website using the Prescription Link above. This change is part of our goal to reduce paper usage, streamline your medication orders, and improve efficiency for everyone.

How it works:

  • Simply click the Prescription Link on our website.

  • Log in or register to place your repeat prescription order.

  • Your order will be processed faster than ever, helping you get your medications without unnecessary delays.

Important information:

  • Acute Medications: We no longer accept acute prescriptions via phone or in-person requests.

  • If you need an acute medication, please complete an Anima request. This ensures your request is handled safely and efficiently.

We aim to have this system fully implemented within 3 months, making online prescriptions the faster, greener, and more convenient way to manage your medications.

Thank you for helping us make our GP services more sustainable and efficient.

Green GP

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We are becoming a paperless surgery so we are politely asking patients not to use paper prescription requests.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

For any queries regarding your medication you can press option 2 on our main telephone line between 11.00am - 13:00pm, & 15:00 - 17:00pm Monday to Friday and speak to Daniel our medication compliance administrator or complete an Anima

 

Medication reviews

If you have a repeat prescription, we may ask you have a telephone appointment with a clinical pharmacist for a regular review. We will be in touch when you need a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from please do not bring it to the surgery.

Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Page last reviewed: 13 November 2025
Page created: 26 September 2025